Warranty Policy

We don’t believe genuine leather needs a warranty — but we still offer one. Because we believe in standing behind what we craft.
🛡️ 2-Year Warranty Coverage

Every TLS product is backed by a 2-year warranty, covering:
    • Stitching
    • Zippers
    • Metal hardware
    • Normal wear and tear
This ensures your bag remains functional and beautiful through regular use.

🚫 What’s Not Covered
    • Damage due to mishandling, cuts, burns, or exposure to chemicals
    • Water or moisture damage
    • Damage from misuse, neglect, or accidents
    • Theft or loss

🔧 Need a Repair or Warranty Claim?

Reach out via:
    • 📧 Email: support@theleathersaga.com
    • 📱 WhatsApp: Click here
Include:
    • Your order number
    • Product photos
    • A short description of the issue
We'll evaluate your claim and guide you through the next steps.

❤️ Our Commitment
You’re not just purchasing a bag — you’re becoming part of The Leather Saga.
We promise to deliver luxury that lasts, with a service experience that matches.