At Leather Saga, we strive to deliver your orders in a timely and safe manner. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your order is successfully placed.
Shipping Locations
- We currently ship across India.
- International shipping may be available in the future and will be updated accordingly.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Any additional charges such as taxes or duties (if applicable) are the responsibility of the customer.
Delivery Timeline
- Estimated delivery time is 5–10 business days, depending on your location.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS.
- You can track your shipment using the provided tracking number.
Delivery Issues
- If delivery is delayed beyond the estimated timeline, please contact us for assistance.
- Leather Saga is not responsible for delays caused by incorrect address details provided by the customer.
- In case of failed delivery attempts, re-shipping charges may apply.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please notify us within 48 hours of delivery.
- Provide clear images or videos of the package and product to help us resolve the issue quickly.
Address Changes
- Shipping address changes can be requested before the order is shipped.
- Once shipped, address modifications may not be possible.
Contact Us
For any shipping or delivery-related queries, please contact:
Leather Saga
📧 Email: Info@theleathersaga.com
📞 Phone: +91 8828 123453