At The Leather Saga, we stand behind every stitch, every cut, and every detail. Our bags are made to last — and we’re proud of the quality we deliver.

✅ 10-Day No-Questions-Asked Returns

We understand that sometimes things don’t work out. That’s why we offer a simple, worry-free 10-day return policy — no questions asked.

  • If you’re not satisfied with your purchase, simply request a return within 10 days of delivery.
  • Product must be unused, with tags intact and in original packaging.
  • Once we receive and inspect the item, your refund will be processed promptly.

Return shipping charges may apply for international orders.

🛡️ 2-Year Warranty

Even though genuine leather doesn’t need a warranty, we go the extra mile.

Every TLS bag comes with a 2-year warranty covering:

  • Normal wear and tear
  • Stitching
  • Zippers
  • Metal hardware

We do not cover:

  • Damage due to improper use or accidents (e.g., cuts, burns, chemical exposure)
  • Water damage
  • Theft or loss

🔄 How to Claim Warranty or Return

Simply email us at support@theleathersaga.com or connect with us on WhatsApp with:

  • Your order number
  • Product photos showing the issue (if applicable)
  • A short description of the concern

Our team will get back within 24–48 hours and assist you with the process.

🤝 Our Promise

We don’t just sell leather bags — we build relationships. And that means putting your satisfaction first, always.

Thank you for being part of The Leather Saga.